Estimated delivery time is 8 to 12 business days, depending on your location. This timeframe starts counting after the order ships. During periods of high demand, occasional delays may occur.

As soon as your order ships, you'll receive a tracking code by email. You can also track it on our tracking page. If you can't find the email, please also check your spam, junk, or promotions folders.

Initial tracking information can take 2 to 3 business days to appear after shipping. This doesn't mean your order is stuck. In some cases, the package is already moving while the tracking system is still updating.

First, check around your property, mailbox, front desk, and other safe spots where it may have been left. Also confirm whether a family member or neighbor may have received it. If you still can't find it, contact us with your order number and confirm your full address so we can look into it.

Contact us as soon as possible. If your order hasn't been processed or shipped yet, we may be able to update the address. Once the package has shipped, we can't guarantee the carrier will be able to change the destination.

Contact us with your order number and clear photos of the product, packaging, and the issue you found. This will allow us to review the case and provide the appropriate solution.

Contact us before sending any product back. Let us know your order number and the reason for your request so we can review the case and provide the correct instructions. Orders that have already shipped cannot be stopped or canceled in transit.

Yes. Some updates may be displayed in the language used by the logistics system. You can follow your order through our tracking page, where information is presented in a more accessible way.

You can reply to your order confirmation email or reach out using the form available on this page. You can also contact us directly at info@apolloblades.com. To speed things up, please always include your order number and the email used at checkout.